Payment Policy

Welcome to That Critter Place. This Payment Policy outlines the terms and conditions related to payments made on our website.

Accepted Payment Methods

We accept the following payment methods:

Visa, Mastercard, Maestro, American Express, JCB, Discover, Diners Club

All payments must be made in full at the time of purchase.

Payment Security

We use industry-standard encryption and secure payment gateways to ensure that your personal and payment information is protected. We do not store your credit or debit card details.

Billing Information

Customers are required to provide accurate and complete billing information. We reserve the right to cancel or refuse any order if fraudulent or unauthorized activity is suspected.

Currency

All prices listed on our website are in USD unless otherwise stated.

Order Confirmation

Once your payment is successfully processed, you will receive a confirmation email with your order details.

Failed Transactions

If your payment fails or is declined, please contact your bank or try an alternative payment method. We are not responsible for any charges or fees imposed by your bank.

Refunds

Refunds will be processed in accordance with our Refund Policy. Approved refunds will be issued to the original payment method within 5 to 10 business days.

Customer Support:

Phone: +1 (620) 792-5910

Email: info@thatcritterplace.com

Address: 1901 Main St, Great Bend, KS 67530, United States

Working Hours: Monday to Friday, 9AM to 5PM CST

Last updated: May 15, 2026